To stay on the cutting edge of the appraisal industry and provide a first-rate user experience. In the wake of COVID-19, as Appraisal Buzz celebrated two decades of service to the appraiser community, they recognized a need to provide a more interactive, communicative experience for new and existing users. This would allow the community to interact with one another despite the barriers of isolation. Appraisal Buzz aimed to modernize their platform while continuing to be a leader in the industry.
In the wake of COVID-19, Appraisal Buzz celebrated two decades of service to the appraiser community. With this milestone came a need to provide a more interactive, communicative experience for new and existing users, allowing the community to interact despite the barriers of isolation.
It's not enough to have a product just exist, no matter the quality. Content and engagement are key elements of user experience, and the driving force that will keep people coming back for more. Enter the Buzz Forum: a social hub in which users can create a profile and jump right in discussing current events, sharing triumphs and failures, and much more.
When it comes to user retention, interface is key. It takes under a second for an individual to decide whether or not they will stay on any given page. With this in mind, we set to work on a total revamp of the site as a whole.
Nobody should be required to jump through several hoops to access information they need. The establishment of a user dashboard that consolidates all relevant information is proven to reduce that friction between the product and user. Elementor and BuddyBoss made it easy to achieve such an experience.